Happy Customers

I recently purchased some door cards and seat covers from you for the Capri I am currently restoring.

Wow, I am overwhelmed at the quality of your workmanship. They are simply outstanding,  certainly way better than anything Ford were doing back in the 70's, and I will be telling the whole world how good they are when I write my Article for the Capri Club International Magazine.

I needed new footwell carpets for my 4 litre Jaguar XJS automatic convertible.  I tried the usual outlets.  While they could supply for a manual version they could not for an automatic - distinctly unhelpful.  The Jaguar Enthusiasts Club recommended Aldridge Trimming. From beginning to end they were extremely helpful, sending samples of both carpet and trim, and clearly keen to get the job right.  Communications were excellent, product first class, no silly prices and delivery well ahead of estimated time.  I am in my mid 70’s - probably the best retail experience I have ever had.

GD, Northumberland, May 2023

Just a short message to say thank you for supplying the vinyl roof as discussed.

Considering you did not have a suitable pattern and having supplied you with a rather rough paper template I am happy to confirm that the fabric supplied looks to be a perfect fit & I look forward to fitting it in the near future.

A personal thanks to Siraj Paul who has dealt with this order and has been most helpful in ensuring that you could fulfil this difficult order.  He has been most professional and courteous at all times & kept me fully involved throughout the process.

Once again I thank you & would be happy to recommend your company & services to anyone.

Best regards,

Phil Adams

 

 

I recently placed an order with your esteemed firm and I would like to offer some comments on its fulfillment.

First, you have, as I am sure you know, an excellent group of persons working with you. Their focus on customer service and their warm and friendly attitude is truly remarkable. I would like to single out Paul Siraj, who was particularly understanding and accommodating to my needs, in addition to being exceedingly knowledgeable about the products involved and always available when questions arose. Jenni Austin and Linda Palmer were also very involved in my orders from the beginning to their shipment. Again, always available, always friendly and always with answers and solutions. 

I wish to point out that there was a problem with the seat covers originally sent, and which were not what was ordered. A true test of a firm's commitment to customer service is in how it corrects mistakes. When the error was pointed out, it was promptly verified and the solution was immediate. I was very impressed!

And in addition to the above, I definitely wish to mention how utterly amazing your craftsmanship is. The quality of the materials, the sewing and assembly, even the packing, all were impeccable. I could not be more pleased.

So, I congratulate you, Sir. Your firm does honor to your name, and Paul, Linda and Jenni, as well as the all the others working with them, do very much honor your firm.

All the best to you,

Rosendo Fernandez